How long does it take to process my withdrawal request?
During normal working hours, withdrawals are usually processed within a few hours. If the withdrawal request is received outside working hours, it will be processed the next working day.
Bear in mind that once processed by us, the time taken for your withdrawal to reflect will depend on the payment method.
Card withdrawals can take around 5-7 working days and International Bank Transfers may take 3-5 business days depending on your bank. SEPA and local transfers usually reflect within the same business day, as do E-Wallets transfers.Please note that although card deposits are processed immediately, this does not mean that funds have already been received in our bank account as the bank clearing procure usually takes some days. However, we credit your funds immediately in order to be able to trade instantly and protect open positions. Unlike deposits, the withdrawal procedure takes longer.